You’ve got questions. We’ve got answers.
How are you able to offer fast delivery and maintain a high level of quality?
We custom-build your furniture in four weeks or less—without cutting corners. We’ve earned a reputation for quality and would never jeopardize that. After more than 50 years, we’ve learned how to meet this strict deadline thanks to skillful planning, extensive inventory of both leather and fabric, and the talents of our skilled craftspeople.
Can you send me some leather swatches?
Our dealers are more than happy to show you our leather swatches and request feeler samples for you. Leather colors can also be viewed in the Our Coverings section of this website.
How old is the company?
Elite Leather Company was founded more than 50 years ago. This privately owned company is in it’s third generation and is still run by the same family that started the business. With our long track record and commitment to quality, Elite Leather Company will be here to honor our warranty promises long into the future.
Where is the furniture manufactured?
At the Elite Leather Company manufacturing headquarters in Southern California, we build our furniture using skilled American craftspeople.
Where can I buy Elite Leather furniture?
Simply visit an Elite Leather Company Dealer to see our furniture and get information. Our dealers are leather specialists, and can help you make the smartest choices for your home. To find the nearest Elite Leather Company Dealer near you, go to the Our Dealers section of this web site.
Are your products available for purchase online?
No. Because we feel that service is of the utmost importance before and after you purchase you’re furniture, we do not authorize our products to be sold through any online retailers.
Do you sell your furniture direct?
No. We believe you need to see, feel and sit in Elite Leather furniture to understand our quality, comfort and styling. Visit an Elite Leather Company Dealer to experience our furniture in person.
How are the hides dyed?
During the dyeing stage, hides receive their first exposure to color. They are soaked in aniline dye, a translucent, colored dye that permeates the hide to bring out its natural markings, much like stain on wood.
Why does a hide appear lighter in some areas, and darker in others?
The cell structure of each hide determines how the dye is absorbed. Loose areas of skin for instance, typically accept more dye and appear darker. There are color variations within each hide, and from hide to hide. Leather’s natural markings and color variations are part of its natural, individual beauty. These subtle shading variations confirm the quality of the leather.
What’s the best quality leather?
That depends on your definition of “quality.” Traditionally, full aniline has been regarded as the highest quality leather due to its soft hand and natural beauty. It’s the most expensive due to the rarity of the hides. However, families may prefer Aniline Plus leathers. Aniline Plus retains the soft feel of full aniline, but has additional stain resistant properties. They are the best choice of leathers for high-energy households where accidents are common.
What does pure aniline mean?
Pure aniline is leather that receives its only color from translucent aniline dyes. No opaque pigments have been used to color the leather. Generally, this term means the most natural and therefore most expensive leathers.
What is the softest leather?
Pure aniline leathers are the most natural leathers, and have been processed the least. These hides generally boast the softest hand.
How do I care for my new leather furniture?
Simply dust once a week, and wipe monthly with a cloth dampened with distilled water. For more information, see our Care and Cleaning section.
What is the most durable leather for families?
Our aniline plus leathers are a good choice for families who are tough on furniture. They have been finished with a topcoat that boosts stain-resistance properties. However, if you have your heart set on pure aniline, it is appropriate for families too. Just understand the characteristics of this leather — it will gain a patina from use as the stains become absorbed into the leather.
WHAT MAKES ULTRASUEDE® DIFFERENT THAN OTHER “MICROFIBER” UPHOLSTERIES?
Only Ultrasuede® is engineered using unique technologies to ensure the highest luxury, appeal, performance and ease of care. And at Elite Leather, we want to deliver only the best to our customers. That’s Ultrasuede® — it’s in a category all its own.
HOW CAN I TELL IF IT’S GENUINE ULTRASUEDE®?
If you touch Ultrasuede®‚ and another microfiber at the same time, you’ll see and feel the difference immediately: Ultrasuede® feels and looks more luxurious. But also ask your Elite Leather dealer to see the Ultrasuede® hangtags or brochures to gather more information.
For infrequently asked questions you may also contact us by e-mail at firstname.lastname@example.org
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